What every brand can learn by watching fashion documentaries

valentino
Brand Audits Update x Christine Moody*
I spent yesterday afternoon watching the documentary about Karl Lagerfeld, Lagerfeld Confidential. The reason I love fashion movies is the fact that they teach you so much about brands and how these brands remain focussed on the future while seeking inspiration from the past. If you are interested in the business of brands—and how every single, little detail is discussed and considered—fashion houses are a great examplar. They also represent brands that have survived the departure of the founder and continue to grow new markets and new customers by ensuring the designs remain contemporary but at the same time respecting the past. Like all businesses they have their ups and downs but because the fashion brands have the hearts of so many customers, they are able to survive, adapt, and thrive in the toughest of all business environments. The garments are beautiful but the business of understanding the customer and having a unique voice in a crowded marketplace is just as relevant for couture as it is for professional services. Featured below are the trailers of my top three fashion documentaries.

“Famed Italian fashion designer Valentino Garavani opened his first fashion house in 1959. In 2007, Valentino announced his retirement plans and began preparing for his final show. This documentary follows Valentino during the last two years of his time as a designer, accompanied by Giancarlo Giammetti, his patient partner in both business and life. As Valentino gets ready to conclude his fashion career, he worries about the the intentions of the corporation buying his clothing line.”
 
“Dior and I brings the viewer inside the storied world of the Christian Dior fashion house with a privileged, behind-the-scenes look at the creation of Raf Simons’ first haute couture collection as its new artistic director-a true labor of love created by a dedicated group of collaborators. Melding the everyday, pressure-filled components of fashion with mysterious echoes from the iconic brand’s past, the film is also a colorful homage to the seamstresses who serve Simons’ vision.”
 
“Anna Wintour, the legendary editor-in-chief of Vogue magazine for twenty years, is the most powerful and polarizing figure in fashion. Hidden behind her trademark bob and sunglasses, she has never allowed anyone to scrutinize the inner workings of her magazine. Until now. With unprecedented access, filmmaker R.J. Cutlers new film The September Issue does for fashion what he did for politics in The War Room, taking the viewer inside a world they only think they know. Every August a record-breaking number of people cant wait to get their hands on the September issue of Vogue. The 2007 issue was and remains the biggest ever, weighing over four pounds, selling thirteen million copies, and impacting the $300-billion global fashion industry more than any other single publication. An intimate, funny and surprising look at Anna Wintour and her team of larger-than-life editors as they create this must-have Bible of fashion, Cutler explores the untouchable glamour of Wintours Vogue to reveal the extraordinarily passionate people at its heart. He takes us behind the scenes at Fashion Week, to Europe, on shoots and reshoots, and into closed-door staff meetings, bearing witness to an arduous, entertaining, and sometimes emotionally demanding process. At the eye of this annual fashion hurricane is the two-decade relationship between Wintour and Grace Coddington, incomparable Creative Director and fashion genius. They are perfectly matched for the age-old conflict between creator and curator. Through them, we see close-up the delicate creative chemistry it takes to remain at the top of the ever-changing fashion field.”

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Some people just seem to bounce back from anything—how resilient are you?

Brand Audits Update x Christine Moody*

In today’s dynamic and ever-changing world, brands (and people) need to be resilient. But what does having ‘resilience’ mean and what are the traits of those who seem to bounce back from anything?

7-habits-of-highly-resilient-people

Fast Company
Seven habits of highly resilient people x Harvey Deutschendorf
Success is seldom a straight road; it almost always involves many detours and dead ends. It takes tenacity and determination to keep going, but those that do will eventually reach their destination.

Forbes
The vitial link between resilience and your bottom line x Jan Bruce
If you think that stress in the workplace, employee engagement, and any other “soft” issues are secondary to the real focus of your business, think again. And if you think stress management is about breathing and relaxation, and that your wellness/healthcare vendor has it covered, please read this for the sake of your bottom line.

Strategy + Business
How to lead in ambiguous times x Ian Bremmer
A glance at today’s headlines leaves little doubt that we have entered a new era of geopolitical turbulence. Acts of terror and violence, humanitarian crises, and public health emergencies are rarely localised events. Instead, these shocks transcend borders, presenting global challenges. Just as one crisis fades, another rises to take its place. Adding further complexity, today’s enemy (unlike in that previous period of great geopolitical uncertainty, the Cold War) is often unseen or unknown.

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

The growth of personal services in the digital world

Brand Audits Update x Christine Moody*

Personal shopping

The Business of Fashion 
“At the luxury level, personal shopping services make customers spend significantly more. How do these services work? And can they work on the high street?”
Women’s Agenda
“In 2014 very few modern families can rely on a stereotypical 1920s housewife to keep the home fires burning. Yet the domestic workload hasn’t shrunk. Whilst ideally the workload is shared, the reality is for many working women.”
Fast Company
“Anyone who grew up with the notion that we’d all have jet packs and robot housekeepers by 2015 knows that predicting the future is a risky business. But as technology continues to develop and various trends, demographic shifts, and other factors create change, we are able to get a better handle on how our careers will change in the future. To get a better insight, we asked the experts what work will look in 2025.”

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Everyone makes a mistake or two—even famous people!

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Brand Audits Update x Christine Moody

New York ‘The Cut’
“FIT’s graduation today featured a keynote speaker who is synonymous with “eyebrows on fleek”: Brooke Shields. The model turned actress and author delivered a warm, funny, inspiring speech that touched on the importance of making mistakes (whether it was an ’80s blow-dryer endorsement that didn’t exactly fly off the shelves, or dating George Michael) to the creative lessons she learned from working with Richard Avedon. And she was frank with the students about the trade-offs of being an artist, saying, “If you want guaranteed money, go work on Wall Street.” Read her inspiring speech, including her mnemonic for success.
 
Forbes
“Paul Schoemaker is a rigorous thinker who is not afraid to buck conventional wisdom. His book, Brilliant Mistakes, is living proof that he has no fear when it comes to confronting one of the most basic tenets of big business—failure is a career killer.”
 
Business Insider
“Rejection can feel devastating, but you shouldn’t let it crush you. Some of the world’s most successful people have failed—sometimes more than once.”
*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Brands hang out together to create real breakthroughs

qb-2015-digital-banners-trainingprograms-web-small_hero_gallery
Brand Audits Update x Christine Moody
Luxury Daily
Luxury brands such as Alexander McQueen and Boodles are on pointe with initiatives supporting the art of ballet through one-off slippers to full collections.
 
Fast Company 
The explosive success of the Taco Bell Doritos Locos Taco shows that it’s time for brands to collaborate to create real breakthroughs.
Trend Hunter
Moving beyond musical entertainment, festivals integrate pop-up stations. Seeking to heighten festival engagement, brands are turning to unexpected pop-up stations for exposure. Providing beauty stations and fashion lounges, festivals are turning to unique brand collaborations to not only heighten engagement, but also to add a new dimension to concerts and outdoor events.
*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Women doing it for themselves

TheWrapDress-230514-96
Brand Audits Update x Christine Moody*
 
BloombergBusiness
“Hollywood hasn’t released a notable female-led film set on Wall Street for 27 years. Not since Mike Nichols’s 1988 comedy Working Girl—starring Melanie Griffith as a plucky wannabe banker with “a mind for business and a bod for sin”—has a major film focused on a woman navigating the combative, competitive, and outright cutthroat offices at the center of the business world.
 
Entrepreneur
In fields as varied as robotics, finance, biomedical engineering and education, these innovators have taken a decidedly humanistic approach to effecting positive change. It’s a benevolent form of leadership that is driving real results while setting the stage for the next generation of socially conscious entrepreneurs. Keep an eye out for these women and their pioneering work—we have no doubt you’ll be seeing more of them.”
 
Forbes
“Countless studies of start-up businesses in developed markets come to the same conclusion: more of these enterprises are launched by men than women. That’s a great pity – not just because the statistics are an affront to equality of opportunity, though they are, but also because there’s a growing body of research that suggests women make better entrepreneurs than men.
*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Branding just got personal

NYC st

Brand Audits Update x Christine Moody*
Fast Company
“After all, what are reporters these days if not personal brands? I wanted a makeover. Think: Hitch, but in pixels, and probably with less Lil Jon and Usher. For the sake of the process, I agreed to approach the experiment seriously, partly to glean what the process was like, but also because I just left my 20s and it’s time to give off an impression more “savant” than “idiot.” I am an open book, a space cadet willing to try anything that was recommend to me, no matter how potentially embarrassing it would have been to Chris Gayomali, 1.0.
Forbes
“Over this past year I have been getting more and more social media related questions from entrepreneurs. What should my Twitter handle be? Should I have a personal Facebook page and a Facebook business page? The discussions run the gamut, but always seem to come back to one key question: When it comes to social media, do I focus on my business or my personal brand?
 
Harvard Business Review
“People reinvent themselves all the time—to take on a new challenge, shift into more-meaningful work, or rebut perceptions that have hindered their career progress. Sometimes the changes are major (a financial services manager moves into retail, a venture capitalist becomes a life coach). Sometimes the rebranding is subtle, as for an executive who wants to advance but needs to overcome the knock that he’s “not good with numbers.”
*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Work has changed forever. Is your brand ready?

Brand Audits Update x Christine Moody

Work image_Fast Company

Fast Company
Forget everything you’ve always know about work. The rules have changed.

Work is increasingly both everywhere and nowhere—more deeply embedded in our lives than ever before, but disappearing as a discrete activity.The old rules of work applied to an economy of factories and offices, a world of “standard,” stable employment with large employers, over careers with more or less predictable trajectories. The new rules belong to another universe—flexible, precarious, and entrepreneurial, less and less tied to specific times, places, and employers.

Fast Company talked to three futurists to find out what the hot jobs of 2025 could be, and their answers may surprise you.
Forbes
If you want to ride a crest of increasing employment over the next 10 years, get into health care, personal care, social assistance, or construction. That’s the advice you can glean from a report issued by the US Bureau of Labor Statistics. Here are the 10 jobs with the brightest future. 

Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Becoming ‘Customer-Centric’ is a non-negotiable imperative

Brand Audits Update x Christine Moody
Lego_CustomerCentric
Entrepreneur
What I call “customer centricity” begins with creating a business culture where the customer is at the center of everything you do. In today’s highly competitive marketplace, it doesn’t matter how great your products are or how exceptional your financial prowess. As Don Peppers and Martha Rogers wrote in Return on Customer, “Without customers, you don’t have a business. You have a hobby.”

TalkDesk
Top 10 Customer-Centric Companies of 2014
The results are in! Several companies have compiled their list of the top customer service oriented companies of 2014. As a customer-centric company, we decided that this information is key and wanted to take these lists a step further. So we integrated data from lists and articles compiled by Forbes, Temkin, USA Today, Entrepreneur, Zogby Analytics, Bloomberg BusinessWeek and J.D. Power & Associates to provide you with the top customer-centric companies of 2014 as well as their secrets for success.

Amazon
With a mission “to be Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online, and endeavors to offer its customers the lowest possible prices,” Amazon.com and other sellers offer millions of unique new, refurbished, and used items in categories such as books; movies; music and games; digital downloads; electronics & computers; home and garden; toys; kids and baby; grocery; apparel; shoes and jewelry; health and beauty; sports and outdoor; and tools, auto and industrial.

Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

Getting organised thanks to kikki.K

Brand Audits: Update x Christine Moody

kikki.K_Hello-Yellow

kikki.K
An Australian retail success: kikki.K
kikki.K embraces the Swedish design principles of form and function to create seasonal collections of delicious stationery, gorgeous gifts, and organisation solutions. kikki.K was founded by Swedish born Kristina Karlsson in Melbourne, Australia in 2001. Since its inception kikki.K has quickly earned a reputation for its Scandinavian designed stationery and gifts.

Daily Worth

How 5 successful women spend their weekends
Weekends are sacred, especially if your workweek often includes late nights. And they’re not to be taken for granted. But the difference between what you hope to get done (quality family time, everything on your to-do list, getting some blessed shut-eye) and what you actually get done (binge-watching the shows on your DVR) can be a tricky affair.
Forbes
Could you use your weekend to be more productive, not by cramming it full of work, but in other ways?
Time away from the office is an important aspect of productivity. For a start, that’s when we get to choose for ourselves how we spend our time. Often, however, when it gets to Monday morning we don’t feel refreshed or productive. We feel in need of another weekend before the week has even begun. What should you do at the weekend to help boost your productivity for the following week?

Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.