Why disruption is great for business

Brands + Business x Christine Moody*

NYC 2015_from cable car

There has been so much discussion here in Australia around Uber and its impact on the traditional taxi service. Without getting into the politics of the matter, what does matter is that these game changing organisations disrupt the status quo.

…disruption is great for business—without it things would stay the same.

The entrepreneurs see a gap in the market—often from their own experiences and pain points with other service and product offerings. They develop innovation around what they want and what they believe other like-minded customers will want as well. The rise of Uber is due to the fact that it was developed to make getting to places easier and cheaper as well as the addition of seamless delivery of the service—easy to book, pay, and get to the destination. What I observed in New York was that the traditional taxi service has had to pick up their game—now easier to book and pay, plus the drivers seem friendlier!

So I believe disruption is great for business—without it things would stay the same.

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Finish something meaningful to take you to the next level

Brand + Business x Christine Moody*

Going up to MOOD_NYC 2015

I wrote a few days ago titled, ‘The power of finishing the last 10 percent’, and have since found many articles on how to complete that big work project that takes you to the next level—professionally or personally. Finishing something gives you the confidence and motivation to go to a whole new different—and exciting—level!

An article by Faisal Hoque in Fast Company, ‘Taming the last 10%: Lessons for finishing meaningful work‘, outlines the importance of completing a project because as hard as it is, this is where the ‘magic’ happens.

…whatever little successes I have had, it has been about putting most of my energies toward the last 10 percent.

Whether it is a book, or a simple two-page report, everything depends on your last 10 percent.

Do you agree? Have you got a story?

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Malcolm Turnbull: The Brand

Brand + Business x Christine Moody*

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I have waited a couple of days for things to settle down in Australian Federal politics before I commented about our new Prime Minister but I can wait no longer. I have some observations on our new leader—Malcolm Turnbull—purely from a brand perspective.

From a personal brand perspective Malcolm has the pedigree to make a good leader—well spoken, intelligent et al. But it is how he has translated this into his personal brand—what we see and hear—that sets him apart. These tangible aspects of his personal brand is why he has the potential to be a great Prime Minister for Australia.
In Malcolm’s case here are some observations about his personal brand that are the hallmarks of great leaders:
> he speaks very clearly and succinctly on topics—everyone can understand him (he doesn’t try and complicate messages)
> he dresses like a leader—beautifully tailored suits and ties with a little a twist (not afraid to show a little bit of individuality)
> he walks like a leader—long strides down the halls of Parliament House (Julie Bishop also does this)
> he worked his way up through the ranks and kept going until he reached his goal—being Prime Minister (he always acted like the leader)
> he networked and built key relationships on the way up through the ranks—these relationships are even more crucial for him now he is in the top job (eg, Former Prime Minister, John Howard has been and will remain a valuable advisor).
While it is early days, I will be watching and observing our new Prime Minister as he no doubt will puts his personal stamp on his role as our newest Prime Minister.

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Lessons from the (mud) trenches

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On Sunday, I got out of my comfort zone and participated in Tough Mudder 2015. I have never, ever done anything like this before—not even a fun run! The course was 20km with lots of mud and lots of obstacles to climb over, under, and through. I was really scared but had to face my fears, and push this aside. Rather than be overwhelmed by the enormous task ahead—and of course not dying!—our team decided to think about and approach one obstacle at a time. While I was unable to complete all obstacles I was determined to finish and kept going—and going towards the finish line.

And finish I did!

On reflection—post-hot shower and a clean set of clothes—I have seen so many parallels in what makes successful people and successful brands. Here are four of my observations:

  1. How you approach obstacles is how you face life. You have a choice to either give it a go or bypass the obstacle. Even when I was scared and didn’t know how to tackle it, I gave it a go. Sometimes, especially towards the end I had to bypass a couple. But that was okay. Sometimes you have to choose.
  2. Surround yourself with like-minded people who have your back. I decided to do the event because I did it with my team mates from my training group. Our team stuck together and helped each other over, through, and under each obstacle. I knew they had my back and they knew I had theirs. And more importantly, I knew they were not going to leave me behind in a mud trench somewhere!
  3. No matter what, you need to keep your sense of humour. There were many times during the course (especially the last 10 percent) that I found it really challenging. But as a team, we never lost our sense of humour (mud does that). We were able to find humour in every challenge and laugh at each other and ourselves right to the end. It made it fun and it  motivated me to keep going.
  4. Celebrate each achievement, no matter how small. On the second obstacle—climbing over a high wall after coming out of a mud bath—I was finding it difficult and had decided to bypass. But my team encouraged me go back and to give it a go. They knew I wanted to do it. I needed their help and I just had to ask for it. Not only did I get their help, I also got help from others around us. For me, it was more than just getting over the wall—I needed to get over this wall to prove to myself that I could get over any obstacle.  In the bigger picture, it was a small thing but we celebrated each achievement as we made our way around the course. Because the course—like life!—is about getting over small (and large) obstacles and celebrating each achievement along the way.

Overall the biggest thing I realised was that doing Tough Mudder for me was more about my mental strength than my physical strength. My mantra throughout the course was ‘be courageous’. And I proved to myself that I was! I use this mantra in my business every day.

Bring on Tough Mudder 2016!

Thanks to my team—Loretta, Erica, and Alex for getting me over, under, and through the course; and to Integral Fitness for training my body and mind to build my resilience and reframe my ‘why’! 

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Books that changed my life: Part Two

Brand + Business x Christine Moody*

Chris' library

Last week I started a blog on ‘Books that changed my life’. To recap—I read at least one book per week. I prefer ‘real ones/hard copies’ so I buy them from my local bricks-and-mortar bookstore Folio Books. I choose each book because I have seen the review in a magazine article, blog, or Facebook page. If you missed Part One here is link.

This week’s ‘Top Ten’ books have a common theme—visiting the craft of design in diverse fields—from fashion to food to fabric. These books represent design expertise outside my own. They were chosen to enable me to understand a different perspective on design whether it is the design of a skateboard (Disposable Skateboard Bible), or the design of a postcard or telegram (Letters of Note). Broadening my knowledge and interests inspires me to design outside the box!

I can recommend these books to be part of everyone’s library:

  1. 101 Things I Learned in Film School by Neil Landau
  2. Art of the Restaurateur by Nicolas Lander
  3. Best Designed Flagship Stores by Jons Messedat
  4. Disposable Skateboard Bible by Sean Cliver
  5. How to Make Books by Esther Smith
  6. 100 Unforgettable Dresses by Hal Rubinstein
  7. A Field Guide to Fabric Design by Kim Kight
  8. Letters of Note by Shaun Usher
  9. Amazing Spaces by George Clarke
  10. Food Truck Feasts by Erika Budiman

What are some books that have changed your life?

Next week…part three of ‘top ten books’!

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

The power of finishing the last 10 percent

My Personal Achievement x Christine Moody
NYC 2015 the village_Christine Moody
Today I am celebrating—over a long lunch. I am celebrating the fact that I have finished something that took me from the highest of highs to the lowest of lows—and every other emotional level in between. I am celebrating the fact that I stuck it out and hung in there for the what was the last 10 percent.
Six years ago I set off on my masters degree (research and thesis) and after the initial excitement of having my abstract written and my research place accepted, I started ‘researching’ my topic. I had no idea what I had got myself into. Every weekend and most weeknights, I was exploring, writing, and trying to make sense of what it was I was actually researching—in fact, what I was doing! Remembering that I also consult full-time, I walked around with a constant feeling of a huge weight on my shoulders and it was relentless. 
 
Then I realised that I had started this journey to understand research and have the luxury of deep diving into my topic. It was supposed to be “fun” as I am naturally curious and love learning! Once I revisited my ‘WHY’ and reset my ‘fun’ attitude it was so much easier to get through the endless drafts, rewrites, and edits that are part of the process. I remember during orientation a diagram was shown of a ‘pit’ with a skull and crossbones graphic at the bottom. This diagram was used to explain the feeling you experience during your thesis writing. They were not wrong…I reckon I remained in that pit for five and a half years because I was waiting for someone to throw me a rope to drag me out…until I realised that was my job!
 
And that is what I did. I took the thesis writing by the horns and dragged myself up and out of the pit and ran to the finish line. I started exercising with a group to train with my ‘why’ in mind. I ran those stairs and hills not knowing how I was ever going to finish but I did! I translated the feeling of pushing my body physically to align with pushing my mental strength to push myself to finish. I could ‘see’ the finish line and I kept crawling towards it. The last few months meant 3am starts and late nights but at the end I had the entire document completed for assessment and eventually final submission. The last few years of researching and writing had come down to just finishing that last god damn 10 percent. Understanding this is what made the difference. It wasn’t about the completed 90 percent it was about finishing.
The last few years of researching and writing had come down to just finishing that last god damn 10 percent. Understanding this is what made the difference.
Finishing the last 10 percent of anything gives you a boost of confidence and achievement but it is also where most people simply give up. Personally it has given me a huge boost for so many reasons but the most important for me, is the fact that I am am proud of my achievement in finishing such a huge task. The number of stories I heard during my writing from people saying, “I started my thesis but didn’t finish and I didn’t see it as important”. I too had lots of reasons to not complete mine (some of you know the story and know that I had some really good, ‘dog ate my homework’, valid reasons) but I did not give up. I chose to get out of that ‘pit’ and help myself. My focus was on getting it done for myself. I also did it for my children and my family. What message does that give them if I just simply threw away six years of hard work? 
 
My message to you is fight, fight, fight and keep going. When things get tough refocus on your ‘WHY’ and just keep going. The last 10 percent is the hardest but completing it is the most wonderful feeling! That feeling of achievement and “I can do anything!” is the power of finishing something as it goes on to inspire the next big challenge—what ever that may be!
 
PS thanks to my family and every one of you for your love and friendship I needed to get me to the finish line!

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Building a strong brand takes courage

Brand + Business x Christine Moody*
NYC 2015 Central Station_Christine Moody
The Fast Company’s article, How to Build a Courageous Company Culture by Shawn Parr, outlines what it takes to build a strong culture—hard work + true commitment.

It’s important to understand what drives brand culture. Is it power and ego that people react to or a culture of encouragement and empowerment?
Is it driven from top-down directives or cross-department collaboration?

Culture fuels a strong brand
A vibrant culture provides a cooperative and collaborative environment for a brand to thrive. Branding is the single most important asset to differentiate a company consistently over time. It needs to be nurtured, evolved, and invigorated by the people entrusted to keep it true and alive. An example of this is Zappos, one of the fastest companies to reach $1 billion in recent years, fuelled by an electric and eclectic culture—outlined in the book by Zappo’s CEO, Tony Hsieh, Delivering Happiness: A Path to Profits Passion, and Purpose—one that’s inclusionary, encouraging, and empowering. The energetic culture is well documented, celebrated, and shared willingly with anyone who wants to learn from it.

Parr says that building a strong company culture takes hard work and true commitment and, while not something that can be ticked off in boxes, and suggests there are four very basic building blocks to consider:

1. Dynamic and engaged leadership
2. Living values
3. Responsibility and accountability
4. Celebrate success and failure.

What is your organisation to build a strong company culture that fuels a strong brand?

Read the full article How to Build a Courageous Company Culture here.

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation. Her particular interest is personal brand audits to assist executives realise their full potential.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Do you feel successful?

Brand + Business + Women x Christine Moody*

NYC 2015_Christine Moody

In the ForbesWoman article, Four Ways To Be More Successful In Your Career, Ashley Stahl talks about her personal

experience and how she ‘pivoted’ to achieve success—in her case from ‘dream’ leadership role to career coach.

Like many of us, Stahl was getting promotions, winning praise from peers and clients, but still didn’t feel successful. What Stahl found in her role as career coach was that there were so many others like her and struggling in similar circustances. About her clients, she says, “They are working hard and getting everything they thought they wanted, only to find that they still don’t feel ‘successful'”.

They are working hard and getting everything they thought they wanted, only to find that they still don’t feel ‘successful’.

In the course of working with these clients, Stahl identified a few steps to help them find success on their own terms.

1. Stop listening to others’ opinions
2. Ask yourself: What does success mean to you?
3. Figure out what’s driving you
4. Get clear on what you’re scared of—and then put yourself out there.

Have you ever felt ‘unsuccessful’? 
 
Read more of Four Ways To Be More Successful In Your Career here

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

How your Board’s personality dictates your gender diversity

Brand + Business + Women x Christine Moody*

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In this Fast Company article, Susan Adams explains why more companies don’t have women on their corporate boards. She says: “It’s 2015 and we still don’t have the answer”.

So which “personality” best describes your company’s board? Regardless of where your company lands, immediate steps can and should be taken to make a change.

Smart planning to choose new directors will go a long way to ensuring that over time your board becomes more diverse to better reflect and serve your audiences and better lead your organisation.

Adams says: “The time for change is now. It’s time for leaders to get on board with diversity”.

Read the entire article here
 

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.

Books that changed my life: Part One

Brands + Business x Christine Moody*

Chris' library

I read at least one book per week—even more when I was researching for my master’s thesis! I prefer ‘real ones’ so I buy them from my local bricks-and-mortar bookstore Folio Books. I choose each book because I have seen the review in a magazine article, blog, or Facebook page. Seems I am pretty good at choosing books as I hear Folio Books often order additional copies for the bookshelves thanks to my selection.

I love books about successful people and successful business. This week’s ‘Top Ten’ books seem to have a common theme—overcoming diversity on the road to success. It is hard to reduce my list to a ‘top ten’—or ‘top 100!”— so here is part one of some of my favourites. I recommend these books for everyone’s bookshelf:

  1. Reinventing You by Dorie Clark
  2. Stop Not Till the Goal is Reached by Maha Sinnathamby
  3. Peak by Chip Conley
  4. Start with Why by Simon Sinek
  5. Forty, Fat, and Fired by Nigel Marsh
  6. Do Over by Jon Acuff
  7. The Life-Changing Magic of Tidying Up: The Japanese Art of Decluttering and Organizing
    Book by Marie Kondo
  8. Leave Your Mark by Aliza Licht
  9. Playing Big by Tara Mohr
  10. The First Mile by Scott D. Anthony

What are some books that have changed your life?

Next Sunday…part two of ‘top ten books’!

*Christine Moody is one of Australia’s leading brand strategists and the founder brand management consultancy, Brand Audits. With more than 30 years’ professional experience, Christine has helped a diverse client base of local and international brands, including Gold Coast City Council, Hilton Hotels, and Wrigleys USA, to develop, protect and achieve brand differentiation.

For more information: chris.moody@brandaudits.com.au or +61 419 888 468.