BrandTalk+

Leadership HQ Magazine
Leaders Hub Magazine out now! Christine Moody is featured on p.51 with a photograph from her Ballet ‘Performance’ (read ‘Lessons’) at @Alvin Ailey, NYC! 

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Chris Moody, Guest Speaker—Clayfield College 88th Annual Speech Night 

‘Finding, keeping, and pivoting your passion’ 

Christine Moody_CC Speech Night 31_10_18A_FINAL

Wednesday 31 October 2018 at The Concert Hall, Qpac.

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ABC Radio Brisbane—The Retail Panel Every Thursday at 4:30pm (Queensland time) DRIVE with Steve Austin.

All things retail—from Tedder Avenue woes to Roger David stores closing!
From the changes in the local strip shopping precincts to the 57-store Roger David chain closing down. Talking all things retail ‘out and about’ in Brisbane.

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Dogs and cats are big business…even at Christmas! 
According to IBISWorld industry report: “Australia has one of the highest rates of pet ownership in the world (over 60% of Australian households own a pet—that is over 8m households/8.5m dogs and cats). As pets are increasingly ‘humanised’ more householders are spending more money on them—premium/gourmet/organic/gluten-free food; dietary supplements and vitamins; pet accessories (inc designer outfits) and treats; and services ie, Doggy Daycare.

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What’s causing this—the economic outlook, impact of fuel prices on consumer spending and confidence?

And good news for Australia as Irish high-vis clothing brand, PortWest to open in Australia. Is this good news? What will it mean for the competition—Wesfarmers-owned Bunnings and their brands, Hard Yakka?

Bricks-and-mortar stores are fighting back online stores—by using their creativity! Greater focus on the in-store experience (such as personalisation while you wait (Kikki-k foil embossing), the visual merchandising in the store fronts (Peter Alexander), and greater use of technology.

There were crazy scenes at a Melbourne supermarket recently when they briefly lifted the two tin limit to eight tins. The demand for Australian baby formula is still high in Asian countries after children were made sick from a faulty product a decade ago.

How do we solve this problem?

And what’s with that Aldi advertisement that mocks supermarket points systems?

When the Duchess of Sussex stepped out in Sydney wearing a dress made by an Australian designer, that designer’s website crashed. The dress sold out. And it happened to every other item of clothing Meghan Markle has worn in Australia. What is the power of the “Meghan effect”? Do the royals buy their own local clothes or is this a smart move from designers?

Is the Coles / #Wesfarmers demerger an opportunity for Woolies to gain market share? Why women are abandoning their designer handbags for designer backpacks? And what’s happening at #MaxBrenner?

We talk to The Retail Panel: Associate Professor, QUT’s Business School, Dr Gary Mortimer; Director of CM Ink Communications and Marketing, Catherine Michael; and Founder of Brand Audits, Christine Moody.

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Luxury chocolate chain Max Brenner goes into voluntary administration and an uncertain future. What does this mean for the brand? Shop the City starts in Brisbane’s CBD with all the stores in the Queen Street Mall precinct participating in events such as pop-up icecream bars; special in-store sales; and entertainment. Kmart in-store checkout location (in the centre of the stores vs at the exit) is still causing customer complaints. What is Kmart doing—if anything—to recitify? What is the issue?

We talk to The Retail Panel: Partner, Moonlighting, Ian Warner; Associate Professor QUT,  Gary Mortimer, and Founder, Brand Audits, Christine Moody..

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb; Director of CM Ink Communications and Marketing, Catherine Michael; and Founder of Brand Audits, Christine Moody.

Plastic bans—from bags to collectibles

Today, the retail panel heads to Coles, where they’ve stopped giving out plastic bags for free…but are handing out tiny plastic collectibles instead. They also discuss a shifting retail climate in Brisbane’s CBD and how to customise your own personal shoe collection.

The Retail Panel features: Dominique Lamb, Assoc. Prof. Gary Mortimer, and Founder of Brand Audits, Christine Moody..

Leadership crisis heightens nerves in retail
What’s the impact of a leadership crisis in Canberra on both retail shoppers and the big end of town? The groceries will still need buying, but larger businesses are worried about the Coalition’s decision to scrap its big-business tax cut policy. And while Australians are arguably the losers in this leadership crisis, one 30-year-old American man called Peter Dutton is a surprising winner.

We talk to The Retail Panel: Associate Professor, QUT’s Business School, Dr Gary Mortimer; Director of CM Ink Communications and Marketing, Catherine Michael; and Founder of Brand Audits, Christine Moody.

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The tech store defying the odds
Stores selling music and technology are typically struggling with the rise of Amazon. So what is JB Hi-Fi doing to become the seventh largest electronics retailer in the world?

And a famous Australian biscuit brand has fiddled with the sacred ‘Iced Vo-Vo’ and turned it into a cake. Are they any good?

We talk to The Retail Panel: Associate Professor, QUT’s Business School, Dr Gary Mortimer; Director of CM Ink Communications and Marketing, Catherine Michael; and Founder of Brand Audits, Christine Moody.

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Does Brisbane need more high-end stores?  
There are more luxury brands planned for Brisbane’s CBD. But do we have too many?
Do we lack the local, boutique shopping experience? Is the mall a tourist drawcard
or are we lacking something?

And, fancy a unique wedding destination? Australia’s newest fast food chain is offering weddings in its stores.

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb;
Associate Professor, QUT’s Business School, Dr Gary Mortimer; and Founder of
Brand Audits, Christine Moody.

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How many supermarket chains is too many?  
Food delivery service Foodora has announced it is pulling out of Australia.

But we are getting another supermarket chain in Queensland, the supermarket chain Kaufland. How many supermarkets can we handle? Will they go the way of the apparently saturated food delivery market?

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb;
Associate Professor, QUT’s Business School Dr. Gary Mortimer; and founder of
Brand Audits, Christine Moody.

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Dick Smith Food closing down—was Aldi to blame? 
We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb;
Associate Professor, QUT’s Business School Dr. Gary Mortimer; and founder of
Brand Audits, Christine Moody.
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Do we want healthy vending machines? 
Corporate companies are replacing chocolate and chip vending machines with ones that dispense fruit and nuts. Is this responsible or do we deserve the right to a late night soft drink? And with the international push to ditch the straw, how are we going to drink a slurpee?

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb; Director of CM Ink Communications and Marketing, Catherine Michael; and founder of Brand Audits, Christine Moody.

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eBay v Amazon in Australia
Do you still use eBay or are you now using Amazon to get goods from overseas. According to the experts, eBay is ramping up its services as Amazon looks to take hold in Australia and it might just be working. And, there is about to be lots more of your favourite weekend sausage sizzle locations (aka Bunnings Warehouse). Where? It’s a secret.

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb; Director of CM Ink Communications and Marketing, Catherine Michael; and founder of Brand Audits, Christine Moody.

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Just a coffee, please
Queensland’s retail sector has recorded its lowest growth in almost a decade and some retailers say it is the worst they have seen. The state’s shoppers spent $9 billion on coffee though, so it seems we are keen for caffeine and not much else. And are some Brisbane electronic stores seeing whole days go by with zero customers?

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb; Director of CM Ink Communications and Marketing, Catherine Michael; and founder of Brand Audits, Christine Moody.

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Toys ‘R’ Bust
The Retail Panel predicted it in March—toy retailer Toys ‘R’ Us was in danger. This week the retail chain announced it would shut down in Australia, closing 44 stores and affecting about 700 employees after administrators failed to find a local buyer. And, you have heard of a co-worker, but what is “co-working” and how would it work for clothing brands?

We talk to The Retail Panel: CEO, National Retail Association Dominique Lamb; Associate Professor, QUT’s Business School Dr. Gary Mortimer; and founder of Brand Audits, Christine Moody.

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What has Target done wrong?
Retail chain Target has announced about half of its stores are running at a loss. The chain has offered cheap homewares and fashion similar to its major competitor, K-Mart. So what went wrong?

We talk to The Retail Panel: CEO, National Retail Association, Dominique Lamb; Director, CM Ink Communications and Marketing, Catherine Michael; and Founder, Brand Audits, Christine Moody.

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The Treasurer says the economy is booming. So why are all the shops closing?
The Federal Treasurer Scott Morrison has crunched the numbers this week and says Australia’s economy is healthy. But those in the retail sector say it’s the opposite. Australians are not shopping like we have in the past.

We talk to The Retail Panel: CEO, National Retail Association Dominique Lamb; Associate Professor, QUT’s Business School Dr. Gary Mortimer; and founder of Brand Audits, Christine Moody.

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Amazon out of Australia and other retail news!
Amazon.com makes a ‘shock’ decision to leave Australia. What does this mean for Australian consumers?

We ask The Retail Panel: CEO, National Retail Association, Dominique Lamb; Founder, Brand Audits, Christine Moody; and Managing Director, CM Ink Communications and Marketing, Catherine Michael. >@35mins

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Qantas consider ‘opt in’ meals and all things Shanghai Shopping!
Would you be happy to pay for meals and services on your next flight?
Qantas are currently surveying customers to find out if they’d be happy to pay extra for meals, checked in baggage and in-flight entertainment on their next flight. Is this a win for the consumer or for Qantas themselves?

We ask The Retail Panel: CEO of the National Retail Association Dominique Lamb, Associate Professor at QUT’s Business School Dr. Gary Mortimer, and founder of Brand Audits, Christine Moody.

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Why do I get charged fees for Tap ‘N’ Go?
Have you been charged a fee for making a Tap ‘N’ Go purchase?

Much like a credit card some retailers are now charging a percentage fee to make a purchase with the convenient Tap ‘N’ Go feature

But are they within their right to do so?

We ask The Retail Panel: Dr Gary Mortimer Associate Professor at QUT’s Business School, founder of Brand Audits Christine Moody, and Dominique Lamb from the National Retail Association.

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The Woolworths IT meltdown
Some customers were told to abandon their shopping and exit immediately.

Others walked away with a free trolley of groceries. When an IT outage caused Woolworths checkouts to crash across the country the supermarket was forced to respond instantly. Was their response adequate? Could they have done it better?

We ask The Retail Panel: CEO of the National Retail Association Dominique Lamb, Associate Professor at QUT’s Business School Dr. Gary Mortimer, and founder of Brand Audits Christine Moody.

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The Retail Panel: What’s the deal with Toombul? 
Toombul Shopping Centre has changed hands a number of times in recent years and a new redevelopment is already on the cards.

In the mean time local shoppers have been left with a centre struggling for identity.

So what’s the deal with Toombul Shopping Centre and what does the future hold?

We ask The Retail Panel: Dr Gary Mortimer Associate Professor at QUT’s Business School, founder of Brand Audits Christine Moody, and Catherine Michael Managing Director of CM Ink Communications & Marketing

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Commonwealth Games retail woes!
The 600,000+ visitor numbers has not translated into a retail boom for Queensland retailers. Are retailers on the Gold Coast and within Brisbane’s 4000 postcode taking advantage of the 24/7 trading hours during the Games?

We ask The Retail Panel: Dr Gary Mortimer Associate Professor at QUT’s Business School, founder of Brand Audits Christine Moody, and CEO of the National Retail Association Dominque Lamb.

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My oh Myer!
Department store Myer has posted a hefty first-half loss of more than $476 million. What’s driven the loss and will it do further long-term damage to the Myer brand?

We ask The Retail Panel: Dr Gary Mortimer Associate Professor at QUT’s Business School, founder of Brand Audits Christine Moody, and Catherine Michael the Director CM Ink Communications & Marketing.

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Is this RIP for Toys ‘R’ Us?
Reports out of the US suggest the bankrupt toy retailer is preparing to sell or close all 885 stores in the US chain, putting 33,000 jobs at risk.So what does this mean for their Australian arm with 39 stores across the country? And why have Toys ‘R’ Us joined the growing list of retailers going bust?

We ask The Retail Panel: Dr Gary Mortimer Associate Professor at QUT’s Business School, founder of Brand Audits Christine Moody, and Catherine Michael the Director CM Ink Communications & Marketing

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What’s the deal with Doughnut Time?
CEO of the National Retail Association Dominque Lamb, Associate Professor at QUT’s Business School Gary Mortimer and founder of Brand Audits Christine Moody chat businesses that have gone bust and a limited edition aussie doll some are hoping to get their hands on.

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Costco is coming to Ipswich but why should we care?
Big box retailer Costco is officially coming to Ipswich.
We’re told it’s big news but what impact will it have on the community?

We ask The Retail Panel—Founder of Brand Audits Christine Moody, Catherine Michael the Director CM Ink Communications & Marketing, and Molten Store owner Jessy Cameron.

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Do Harley-Davidson make more from t-shirts than motorbikes?
If you ride a Harley-Davidson chances are you do it while also wearing the Harley t-shirt, the belt, a Harley watch, and maybe a bandana. So is it true what they say or just an urban myth? Do Harley-Davidson make more from t-shirts than motorbikes?

We ask The Retail Panel—Dr Gary Mortimer Associate Professor at QUT’s Business School, founder of Brand Audits Christine Moody, and Jessy Cameron owner of Molten Store.

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Ding Dong! Avon…leaving!
Long-standing home shopping brand Avon announced they’re withdrawing from Australia. In its heyday Avon was not only a shopping network but also a social outlet and income opportunity for savvy householders. So where did it all go wrong?

We ask The Retail Panel—Dominique Lamb CEO of the National Retail Association, Associate Professor at QUT’s Business School Dr. Gary Mortimer, and founder of Brand Audits Christine Moody.

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Why do shoppers love Kmart so much?
Popularity of the Kmart brand has gone through the roof in recent years but it’s come at a cost. Department store Target also owned by Wesfarmers will downsize the retail chain, some stores may even be converted to the Kmart brand. So how can one company nail one brand yet fail with the other?

We ask The Retail Panel—Dominique Lamb CEO of the National Retail Association, Associate Professor at QUT’s Business School Dr Gary Mortimer, and founder of Brand Audits Christine Moody.

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Why are department stores struggling?
Department stores have been struggling in recent times with the explosion of online shopping. Meanwhile, business is booming for electronic goods store JB Hi-Fi.

Steve Austin is joined by retail experts Christine Moody from Brand Audits, Dominique Lamb from the National Retail Association, and Gary Mortimer from QUT’s School of Business to discuss these issues and more.

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Where have all the Paddington shops gone?
Foot traffic on Given Terrace at Paddington is beginning to slow. Take a walk down the once popular shopping strip and you’re greeted with an increasing number of empty shopfronts as businesses move or close down altogether.

Why? Find out as The Retail Panel investigates.

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Tips and Tricks to Achieve Distinctiveness for Trade Mark Registration

 

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The art of branding

https://spark.adobe.com/video/terWizkav1ght

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AMPEAK Asset Management Council Conference 2017