BrandTalk+

ABC Radio Brisbane: The Retail Panel
with Steve Austin, DRIVE

Wednesday 15 September 2021: Listen from 1:20:00
With consumer confidence figures released, how does these figures affect retail spend?
> What is customer service so important?
> Who are the retailers providing on-site vaccinated for their staff?
> What’s in the ‘care packages’ we’re sending our cousins in lockdown states?

Wednesday 08 September 2021: Listen from 1:45:00 [link to come]
Consumers warned to ‘brace’ as food and grocery prices are on the rise, and much, much more…
> Why are prices increasing and what products will increase?
> Why are companies pushing their suppliers, partners, and other stakeholders to adopt their sustainability focus?
> What’s happening at DFO at Jindalee?

Wednesday 01 September 2021: Listen from 1:09:45
Retail stories from the banning single-use plastics and expected retail figures for Father’s Day and much, much more…
> What is included in the single-use plastics ban that started today?
> Why do we spend less on our Dad’s than we do on our Mum’s?
> And which Australian stationery brand has gone in voluntary liquidation for the second time?

Wednesday 25 August 2021: Listen from 1:10:00
Finding positive signs of life in retail
> What is the new one-hour delivery offer from Woolworths?
> The results are out for the financial year, so what are the results from Scentre Group (Westfield)—better last year?
> Why is Australia Post warning retailers and customers to start planning now for Christmas deliveries?

Wednesday 18 August 2021: Listen from 1:11:00
Finding retail ‘silver linings’ during COVID-19 lockdowns
> Has the Queensland Government updated the ‘essential retail’ lockdown lists to make it clearer for retailers?
> Overspending during lockdowns—what are we spending our money on now?
> Domino’s reveals record profits—is this to do with our love of comfort food during lockdowns?
> With ALDI reducing their cored products by 10%, are all Australian supermarkets becoming even cheaper?

Wednesday 21 July 2021: Listen from 1:13:15
From small ‘corner store’ formats to big innovative retail ideas!
> What is an ‘essential’ business when it comes to COVID-19 lockdowns?
> Should retail workers be a priority for the vaccine?
> Why are larger retailers investing in smaller, local, ‘corner store’ formats?
> Why are vending machines going to the dogs?

Wednesday 07 July 2021: Listen from 1:13:37
Some retailers and customers experience teething problems with new (mandatory) QR check-in app and a whole lot more retail stuff
> What’s happening with the QR check-in app?
> How’s Zoom helping retailers deliver their virtual, in-store shopping experience?
> Which retailers made it to the top four on the ‘most trusted brands’ list?

Wednesday 23 June 2021: Listen from 1:14:00
News on Woolworths’ write-down and all things retail
> Why has Woolworths had to write-down the value of their Metro stores?
> Why is the clothing rental market booming?
> Not another ‘shopping day’ (Amazon’s Prime Day) to add to the growing number of annual sales—Black Friday, Cyber Monday, Singles Day, et al!
> Why are frontline retail staff being abused by customers?

Previously on The Retail Panel...

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ABC Radio Canberra: The Art of The Sell
with Anna Vidot, DRIVE

Tuesday 14 September 2021: Listen from 1:15:00
The Art of The Sell…Selling PRINT magazines in the digital world
> Why have so many magazines continued to print magazines?
> Why are print magazines still so popular?
> Why do brands love to advertise in print magazines?
> What products are ‘made’ for print magazines?

Tuesday 31 August 2021: Listen from [link to come]
The Art of The Sell…Selling your ‘personal brand’ in Zoom meetings
> Why do you need to care about your online ‘personal brand’?
> Why is it important to be strategic in regards to your online personal brand?
> How do you create your personal brand?
> Who is doing the whole ‘personal brand’ thing well?

Tuesday 17 August 2021: Listen from 1:10:00
The Art of The Sell…Selling brands during COVID-19 pandemic
> Why should brands continue to sell during Covid-19 lockdowns?
> How should brands sell during the pandemic?
> What should brands say?
> Which brands are doing this well?

Tuesday 03 August 2021: Listen from 1:10:00
The Art of The Sell…Selling ‘broken’ brands
> What happens when your brand is in the news for the wrong reasons (think vaccination brands here)?
> How to you take control of the narrative and protect your brand’s reputation?
> What happens if a broken brand can’t be fixed?

Tuesday 20 July 2021: Listen from 1:08:00
The Art of The Sell…Selling bad news
> Is there a good way to deliver bad news?
> How is it different from the way good news is delivered?
> Which organisations are doing a good job?

Tuesday 06 July 2021: Listen from 1:14:00
The Art of The Sell…Selling skincare products to men
> Why is this category growing?
> Why is this market segment attractive to traditionally, female-focused skincare brands?
> How have Australian male-founded skincare brands succeeded?

Tuesday 22 June 2021: Listen from 1:16:00
The Art of The Sell…Selling non-alcoholic drinks to a nation of drinkers
> Why is this category the fastest growing drinks category?
> Why and how have our drinking habits changed?
> What type of drinks are being sold?
> Is it because of the Champagne shortage in Australia?

Previously on The Art of the Sell...

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Other:

Various dates: National Retail Association
How to differentiate + protect our retail brand
Making your trademark, trademarkable!
Seeing stars! Why ‘Trade mark-ability’ is important for your brand

Additional content: National Retail Association website

Friday 23 April 2021: See presentation via Linkedin here
Red Apple Consultancy #SalesAccerlerator: Managing and protecting your valuable assets…Your Trade Marks!

Wednesday 24 March 2021: Read article here
Real Estate Institute of Queensland (REIQ):
The Importance of managing your brand reputation

Various presentations x Brand Audits
AMPEAK Conference
How to differentiate and protect your brand
The brand audit process explained
How to differentiate and protect your retail brand
Tips + Tricks’ to achieve distinctiveness for TM registration